Testimonials

What are customers saying about Richardson & Rice?

My wife and I are very happy with the results of our remodeling project. We had a large eyesore of a fireplace in the middle of our front living room that we needed to remove. In addition, we wanted to modernize the living room by adding new carpet, a new front door, apply new paint, an expanded front receiving area, adding an electric fireplace, as well as a supported wall where our new television would go. Along the way, my wife and I added small changes in other rooms, as well as roof and other external changes both structural and aesthetic. Through it all Brent Rice patiently listened to us and ensured that all of the changes were made with precision and to our tastes. Everything that was going to be done was clearly coordinated and the expenses were explained in detail. We were never surprised. They were always on time and within projected budgets. In the end, we are completely ecstatic about the changes to our home and will use Richardson & Rice again.

— The Nickerson-Chang Family, Mason, OH

We found Richardson and Rice from the (church) bulletin. We hired them to replace the 13 year old builder quality hardwood floors throughout the entire first floor, put in thicker base boards, complete kitchen remodel and fresh paint. These guys spelled it all out for us (budget/schedule) and ended every day @ 5:00 for 12 weeks with a text for what was accomplished and what was going to happen the next day! Not your typical contractor that fails to communicate and has unreliable sub contractors coming into your home. Would highly recommend them for your next project!!!

— The Bennett Family, Mason, OH

Richardson and Rice remodeled an upstairs bathroom for us. Brent Rice handled our project, and he did a great job. Brent worked with us through the design phase, and did his best to accommodate our suggestions and preferences. Construction started with a demolition phase that included an dumpster in our driveway for a few days. (So, we took the opportunity to clean out our garage!) All of the sub-contractors seemed quite capable and efficient. Brent kept close tabs on the sub-contractors. He sent frequent text messages to update us on progress, and to tell us which workers would come the next day. Brent was always pleasant and easy to deal with, and he capably managed whatever contingencies came along. At the time of our final settlement, our price was higher than estimated, but only because of particular selections we made after the bid. Brent had every invoice to show us, and I was satisfied that our extra expenses were all accurately accounted-for at the time of the final settlement. The “cost-plus” pricing of the job worked exactly as promised.

— The Koster Family, Indian Hill, OH

We collaborated with John and Brent in early 2015 and then again in 2016. They were kind, patient and always willing to take my call and meet. We had a solid peace of mind and confidence working with John and Brent. The results are so amazing. We couldn't be happier.

— The Hollingsworth Family, Loveland, OH

We are extremely pleased with all the work your company has done on our house, both the fireplace and the porch. Our painter has commented several times about the quality of the craftsmanship displayed in both jobs...It's all going to be a beautiful addition to our home...Thank you again for your professionalism and quality of workmanship, materials and employees. We feel that our house is now is very good hands when work needs to be done. See you again in the future.

— The Morley Family, Wyoming, OH

I am a highly satisfied customer of Richardson & Rice. Our basement was done very professionally. We get a lot of compliments on how it turned out.

— The Droege Family, Mason, OH

Brent and John met with us to give us a bid on a bedroom remodeling project. Our initial meeting was indicative of their inviting personalities and honesty about bids, time it would take, and the quality of work they promised. Not only did they satisfy our wants and desires, they completed the project early, seeing to every detail. John...kept us updated weekly about progress and cost. He also was present on the job regularly, checking on subs and work that was done...John and Brent work with some of the best people out there! They have chosen carefully who they work with, and they expect excellence from them. We could not have been more pleased with our renovation and we our enjoying every inch of the new space! We will definitely be calling them again...

— The McDowell Family, Mason, OH

The bathroom looks magnificent and we are extremely pleased with the workmanship and how professional, respectful and pleasant all of your colleagues have been with us. You have been wonderful to work with and we appreciate it.

— The Strait Family, Mason, OH

We used Richardson and Rice for a master bathroom remodel and could not be happier with the results. Everyone that worked on our job was very professional and great to work with.  The project management and quality of work was outstanding and our master bathroom looks amazing.  We have already recommended Richardson and Rice to friends for their home improvement projects.

— The Kestner Family, Mason, OH

We have had several projects done in our home by Richardson and Rice. John and Brent are professional, reliable, respectful of our time and property, and take pride in their work. We would highly recommend them and we will definitely contact them again when we are ready for another project.

— The Harvat Family, Mason, OH

We have been very pleased with the whole project process.....one of the real values you all brought was to help us visualize what it will look like and be able to capture our ideas into the final product, even enhancing them.  The quality, fit and finish was very good.

— The Kramer Family, Mason, OH

We contracted with Richardson and Rice to rehab our 3 season sun room into a true insulated and quality 4 season room.  Not only did we get an excellent 4 season sun room that is our pride and joy, but we experienced high level professionalism and customer-focused service from the owners and all of their subcontractors.  The problem solving and design changes they suggested were outstanding additions to our original requests.  I would, and HAVE, recommended them to others with my highest praise.

— The Savage Family, Loveland, OH

Richardson & Rice far exceeded our expectations. Not only did the project turn out beautifully, it was finished on-time AND on budget! We worked mostly with Brent. We found him to be very knowledgable, organized, on top of everything, easy to reach and was involved the entire time with the subcontractors (checking in on-site daily). We never felt like we were bothering him with our questions/concerns. Everyone they hired to do the work was professional and courteous. The quality of their work was excellent too (and I have very high standards). This was honestly the smoothest project we have ever had done. I highly recommend them and will use them for any future projects. NOTE: We had a handicap accessible concrete sidewalk added the front of our house along with new entryway tile.

— The Russo Family, Mason, OH

Richardson & Rice made our remodel as stress-free as possible.  They were always professional and made every attempt to make our experience a successful one.  I always found them to be approachable and their communication better than expected.  As a real estate agent, I have worked with lots of vendors; and I admit that Richardson & Rice has been one that stands out above the rest.  I have recommended them to my clients and will continue to do so.

— The Carroll Family, Mason, OH

We hired Richardson & Rice to remodel 100% of our basement, converting a concrete shell into 1700 square feet of finished basement. A full bath, wet bar, two rooms and large entrainment area were added, increasing our ranch’s livable space from 1851 feet to 3551 feet.  The workmanship and quality was excellent. They prepared and implemented the schedule without delay completing the work in less than six weeks. We were so pleased with their work that we had them replace four sliding doors and the front door at a condo we own. We highly recommend Richardson & Rice for any of your remodeling needs.

— The Seiter Family, Morrow, OH

I just want to take this opportunity to say thank you for doing such an awesome remodeling job on our laundry room! We now have used effectively and efficiently every square inch possible thanks to your knowledge to get the most out of that area. The new and improved mud/laundry room is exactly what we wanted but [we] got much more than we expected. We appreciate your direct involvement and supervision as well as the quality and affordable work that your company provided.

— The Orlando Family, Mason, OH

I love your work. I could not have been happier. You nailed it!

— The Maines Family, Mason, OH

It was truly a pleasure working with you....I will be certain to recommend your company to anyone who asks. Please know that I do not say this lightly based on some past experiences....It feels good to know that we know a reputable contractor that we will be able to call on in the future as we continue to make improvements in our home.

— The Worley Family, Mason, OH

It gives me great pleasure to recommend [Richardson & Rice]......[they] worked with us from initial thoughts, to design and through completion. The materials and workmanship are of excellent quality...every part of the project was handled with utmost professionalism. Each worker performed their piece of the project with pride and passion. They were respectful of my home, my family and my possessions. I recommend them with enthusiasm, and when given the opportunity, will hire them again for future work.

— The Matherne Family, Mason, OH

We are more than pleased with [Richardson & Rice's] professionalism and attention to detail. Of great importance to us is feeling confident and safe opening our home to all of the contractors that you have enlisted to accomplish the work. You have made our first experience with home remodeling work a very positive one and we look forward to working with you in the future.

— The Nichols Family, Mason, OH

Richardson and Rice have been the most professional contractors we have ever worked with.  From design to punchout, they are first class all the way.  They gave us a calendar at the beginning of the project so we knew what to expect each day, they stuck to it and were finished by the expected date.  And the project turned out beautifully......There were no surprises.......I would not hesitate to recommend Richardson and Rice to anyone looking to do a home remodel project.

— The Elko Family, Mason, OH